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PRIVACY POLICY

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and our information practices, meaning how and why we collect, use, disclose, sell, share, store, and retain your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint or request.

 

We collect, use, and are responsible for certain personal information about you. For California consumers, we are subject to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). We are responsible for your personal information as a "business" under the CCPA/CPRA.

 

1.Key Terms. 

It would be helpful to start by explaining some key terms used in this policy:

We, us, our

Our representative

Personal information

Special category personal information

Sensitive Personal Information

 Biometric Information

THE PARONYAN LAW FIRM, APC. and our legal practice group, the Auto Defense Group.

Attorney, Sarkis V. Paronyan, Esq. Email: sarkis@paronyanlaw.com

Any information relating to an identified or identifiable individual.

Personal information revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, or trade union membership; genetic and biometric data; and data concerning health, sex life or sexual orientation.

Personal information revealing a consumer's social security number, driver's license and passport numbers, account numbers and credentials, precise geolocation, racial or ethnic origin, religious beliefs, or union membership, personal information concerning a consumer's health, sex life, or sexual orientation, contents of a consumer's mail, email and text messages where the business is not the intended recipient, genetic data, and biometric information.

An individual's physiological, biological, or behavioral characteristics, including information pertaining to an individual's deoxyribonucleic acid (DNA), that is used or is intended to be used singly or in combination with each other or with other identifying data, to establish individual identity. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.

2. Personal Information We Collect About You. 

We may collect and use the following personal information, including sensitive personal information, that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:

Categories of Personal Information

Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers)

Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account

Characteristics of protected classifications under California or federal law.

Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)

Biometric information

Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement)

Geolocation data

Audio, electronic, visual, thermal, olfactory, or similar information

Professional or employment-related information

Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (FERPA)

Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

Racial or ethnic origin, religious or philosophical beliefs, or union membership

Contents of a consumer's mail, email, and text messages unless the business is the intended recipient of the communication

Genetic data

Processing of biometric information for the purpose of uniquely identifying a consumer

Health information

Sex life or sexual orientation

Specific Types of Personal Information Collected

Name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name,

Address, telephone number, insurance policy number, employment, employment history.

Not collected, except for representation purposes with consent of client.

Not collected, except for representation purposes with consent of client.

Not collected, except for representation purposes with consent of client.

Not collected, except for representation purposes with consent of client.

Browsing history, search history, and information regarding interaction with our Internet Web site, applications, and advertisements

City, State and Country of location.

Not collected, except for representation purposes with consent of client.

Current employment and work history.

Not collected, except for representation purposes with consent of client.

Not collected, except for representation purposes with consent of client.

Not collected, except for representation purposes with consent of client.

Not collected, unless for representation purposes with consent of client.

Not collected.

Not collected.

Not collected, until for representation purposes with consent of client.

Not collected.

If you do not provide personal information required to provide legal representation to you, it may delay or prevent us from providing our services to you.

 

3. How Your Personal Information is Collected.

 

We may collect personal information from the following categories of sources:

 

• You, directly in person, by telephone, text, or email [and/or via our website and apps]

 

• Third party with your consent (e.g., your doctors)

 

• Advertising networks

 

• Internet service providers

 

• Data analytics providers

 

• Government entities

 

• Operating systems and platforms

 

• Social networks

 

• Data brokers

 

• Publicly accessible sources (e.g., property records)

 

• Cookies on our website

 

• Our IT and security systems, including:

-         Door entry systems and reception logs

 

-         Automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, email, and instant messaging systems –and–

 

-        Other relevant systems

 

4. How and Why We Use Your Personal Information.

 

Under data protection laws, we can only use your personal information if we have a proper reason for doing so, for example:

 

• To comply with our legal and regulatory obligations

 

• For the performance of our contract with you or to take steps at your request before entering into a contract

 

• For our legitimate interests or those of a third party –or–

 

• Where you have given consent

 

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

 

The table below explains what we use (process) your personal information for and our reasons for doing so:

5. EEA Data Subjects: Promotional Communications. 

We may use your personal information to send you updates (by email, text message, telephone, or post) about our products AND/OR services, including exclusive offers, promotions or new products AND/OR services.

We have a legitimate interest in processing your personal information for promotional purposes (see above "How and why we use your personal information"). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

We will always treat your personal information with the utmost respect and never sell it with other organizations outside the THE PARONYAN LAW FIRM, APC. group for marketing purposes.

You have the right to opt out of receiving promotional communications at any time by:

  • • Contacting us at sarkis@paronyanlaw.com
  • • Using the "unsubscribe" link in emails or "STOP" number in texts or
  • • Updating your marketing preferences
  • We may ask you to confirm or update your marketing preferences if you instruct us to provide further products AND/OR services in the future, or if there are changes in the law, regulation, or the structure of our business.

 

6. Who We Share Your Personal Information With. 

 

We routinely share personal information with:

• Our affiliates, including companies within the THE PARONYAN LAW FIRM, APC. group

• Service providers we use to help deliver our products and/or services to you, such as payment service providers, warehouses and delivery companies

• Other third parties we use to help us run our business, such as marketing agencies or website hosts

• Third parties approved by you, including social media sites you choose to link your account to or third-party medical providers

• Our insurers and brokers

• Our bank[s]

• Associated Attorneys and law firms

We only allow our service providers to handle your personal information if we are satisfied that they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us and to you. We may also share personal information with external auditors, e.g., in relation to ISO or Investors in People accreditation and the audit of our accounts.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring or lending. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

7. Personal Information We Sold or Shared. 

 

We do not sell or share your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale or sharing.

8. Categories of Personal Information We Disclosed for a Business Purpose.

 

In the preceding 12 months, we have not disclosed for a business purpose any personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

 

9. How Long Your Personal Information Will Be Kept.

 

We will keep your personal information while you have an account with us or while we are providing products AND/OR services to you. Thereafter, we will keep your personal information for as long as is necessary:

 

• To respond to any questions, complaints or claims made by you or on your behalf

 

• To show that we treated you fairly –or–

 

• To keep records as required by law and attorney regulation

 

We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal.

 

10. California Consumers: Your Rights Under the CCPA/CPRA.

 

You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise free of charge:

Disclosure of Personal Information We Collect About You

You have the right to know, and request disclosure of:

 

• The categories of personal information we have collected about you, including sensitive personal information

 

• The categories of sources from which the personal information is collected

 

• Our business or commercial purpose for collecting, selling, or sharing personal information

 

• The categories of third parties to whom we disclose personal information, if any –and–

 

• The specific pieces of personal information we have collected about you

 

Please note that we are not required to:

 

• Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained

 

• Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information –or–

 

• Provide the personal information to you more than twice in a 12-month period

 

Disclosure of Personal Information Sold, Shared, or Disclosed for a Business Purpose

 

In connection with any personal information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:

 

• The categories of personal information about you that we sold or shared and the categories of third parties to whom the personal information was sold or shared –and–

 

• The categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom the personal information was disclosed for a business purpose.

 

You have the right to opt-out of the sale of your personal information or sharing of your personal information for the purpose of targeted behavioral advertising. If you exercise your right to opt-out of the sale or sharing of your personal information, we will refrain from selling or sharing your personal information, unless you subsequently provide express authorization for the sale or sharing of your personal information.

 

To opt-out of the sale or sharing of your personal information, email us at info@paronyanlaw.com and indicate “Do Not Sell or Share My Personal Information” in subject line with your information in body of email.

 

Right to Limit Use of Sensitive Personal Information

 

You have the right to limit the use and disclosure of your sensitive personal information to the use which is necessary to:

 

• Perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services

 

• To perform the following services: (1) Helping to ensure security and integrity to the extent the use of the consumer's personal information is reasonably necessary and proportionate for these purposes; (2) Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a consumer's current interaction with the business, provided that the consumer's personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer's experience outside the current interaction with the business; (3) Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business; and (4) Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business –and–

 

• As authorized by further regulations

 

You have a right to know if your sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes.

 

To limit the use of your sensitive personal information, email us at info@paronyanlaw.com and indicate "Limit the Use of My Sensitive Personal Information" in subject line with your information in body of email.

 

Right to Deletion

 

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

 

• Delete your personal information from our records –and–

 

• Direct any service providers or contractors to delete your personal information from their records

 

• Direct third parties to whom the business has sold or shared your personal information to delete your personal information unless this proves impossible or involves disproportionate effort.

 

Please note that we may not delete your personal information if it is reasonably necessary to:

 

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us

 

• Help to ensure security and integrity to the extent the use of the consumer's personal information is reasonably necessary and proportionate for those purposes

 

• Debug to identify and repair errors that impair existing intended functionality

 

• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law

 

• Comply with the California Electronic Communications Privacy Act

 

• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent

 

• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us

 

• Comply with an existing legal obligation –or–

 

• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information

 

Right of Correction

 

If we maintain inaccurate personal information about you, you have the right to request us to correct that inaccurate personal information. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information.

 

Protection Against Retaliation

 

You have the right to not be retaliated against by us because you exercised any of your rights under the CCPA/CPRA. This means we cannot, among other things:

 

• Deny goods or services to you

 

• Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties

 

• Provide a different level or quality of goods or services to you –or–

 

• Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services

 

Please note that we may charge a different price or rate or provide a different level or quality of [goods and/or services] to you, if that difference is reasonably related to the value provided to our business by your personal information. We may also offer loyalty, rewards, premium features, discounts, or club card programs consistent with these rights or payments as compensation, for the collection of personal information, the sale of personal information, or the retention of personal information.

 

11. How to Exercise Your Rights.

 

If you would like to exercise any of your rights as described in this Privacy Policy, you can do so here: email us at info@paronyanlaw.com. Or you may also call us at toll-free 833-777-3820.

 

• Please note that you may only make a CCPA/CPRA-related data access or data portability disclosure request twice within a 12-month period.

 

• If you choose to contact us directly by email, phone, or in writing, you will need to provide us with:

 

- Enough information to identify you (e.g., your full name, address and customer or matter reference number)

 

- Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill) –and–

A description of what right you want to exercise and the information to which your request relates

• We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person's behalf.

 

• Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.

 

12. Keeping Your Personal Information Secure.

 

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

 

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

 

13. Changes to This Privacy Notice.

This privacy notice was published on September 19, 2023, and last updated on September 20, 2023.

 

We may change this privacy notice from time to time–when we do, we will inform you via notice our privacy policy website or possibly other means of contact such as email.

 

14.  How to Contact Us

 

Please contact by post, email or telephone if you have any questions about this privacy policy or the information we hold about you.

 

Our contact details are shown below:

 

Our contact details

THE PARONYAN LAW FIRM, APC.

500 N. Central Ave. Ste 940, Glendale, CA. 91203

(818) 839-8390 or toll free (833) 777-3820

 

15. Do You Need Extra Help?

 

If you would like this notice in another format for example: audio, large print, braille please contact us (see "How to contact us" above).